Terms of Use

Introduction

Welcome to Kinnisoni Diamond and Jewellery FZE. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our store. By accessing our website and placing an order, you agree to be bound by these Terms.

1. Use of the Website

• Eligibility: You must be at least 18 years old to use our website and make purchases.
• Account: You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information.
• Prohibited Activities: You agree not to engage in any activity that disrupts or interferes with our website or infringes on the rights of others.

2. Product Information

• Accuracy: We strive to provide accurate product descriptions and images. However, we do not warrant that the descriptions, images, or other content on our website are accurate, complete, or error-free.
• Pricing: All prices are listed in the applicable currency and are subject to change without notice. We reserve the right to correct any pricing errors.

3. Orders and Payment

• Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
• Payment: Payment must be made in full at the time of placing the order. We accept various payment methods as indicated on our website.
• Order Confirmation: You will receive an order confirmation email once your order has been placed. This email does not constitute acceptance of your order.

4. Shipping and Delivery

• Shipping: We use Shiprocket for domestic shipping within India and ShiprocketX for international shipping. Shipping charges and delivery times will be calculated at checkout.
• Delivery: We aim to deliver your order within the estimated time frame. However, delivery times are not guaranteed and may be affected by factors beyond our control.
• Customs: For international orders, any customs or import duties are the responsibility of the customer.

5. Returns and Exchanges

• Return Policy: Products can be returned or exchanged in accordance with our Return Policy. Please refer to our Return Policy for detailed information.
• Eligibility: Returned items must meet the criteria outlined in our Return Policy to be eligible for a refund or exchange.

6. Intellectual Property

• Ownership: All content on our website, including text, images, graphics, and logos, is the property of Kinni Soni or its licensors and is protected by copyright and trademark laws.
• Use: You may not use, reproduce, distribute, or display any content from our website without our prior written permission.

7. Limitation of Liability

• Disclaimer: Our website and products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the website or products.
• Liability: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of products.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Kinni Soni is based, without regard to its conflict of law principles.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website constitutes your acceptance of the revised Terms.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at support@kinnisoni.com.

Thank you for choosing Kinni Soni. We hope you enjoy your shopping experience with us.