Privacy Policy
Introduction
Welcome to Kinnisoni Diamond and Jewellery FZE. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.
- Order Information: Details of the products you purchase, order dates, and transaction amounts.
- Usage Information: Information about your interactions with our website, including IP address, browser type, and browsing behavior.
- Communications: Any correspondence between you and us, including emails and messages.
How We Use Your Information
We use your information for the following purposes:
- Processing Orders: To process and fulfill your orders, including shipping and handling.
- Customer Service: To provide customer support and respond to your inquiries.
- Communication: To send you updates, promotional offers, and other information related to our products and services.
- Improvement: To improve our website, products, and services based on your feedback and usage patterns.
- Legal Obligations: To comply with legal and regulatory requirements.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party service providers who assist us in operating our business, such as payment processors and shipping companies.
- Legal Authorities: When required by law or to protect our rights and the safety of our customers.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption: Securing data with encryption technology.
- Access Controls: Limiting access to your information to authorized personnel only.
- Regular Audits: Conducting regular security audits to ensure data protection.
Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal and contractual restrictions.
- Opt-Out: Unsubscribe from marketing communications by following the instructions provided in the emails.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can manage your cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@kinnisoni.com.
Thank you for choosing Kinni Soni. We value your trust and are committed to protecting your privacy.